Today’s bank transfer might be less than expected

Incident Report for Dojo

Resolved

Some customers' bank transfers were less than expected today. That's because funds for some transactions taken on Wednesday 29 March were not included.

All impacted customers have been emailed and will receive any outstanding funds tomorrow, along with their usual daily transfer.

Posted Mar 30, 2023 - 15:17 BST

Investigating

Some customers might notice that their bank transfer is less than expected today. That's because funds for some transactions taken on Wednesday 29 March were not included.

Our team are working to get funds to you as quickly as possible.

We'll update this page with any updates.

Posted Mar 30, 2023 - 11:00 BST

This incident affected: Transfers.