Payments via AMEX cards declining?
Partial outage
Dojo UK
Card machines
Online payments
2024-10-09 09:10 BST
· 5 hours, 2 minutes
Updates
Resolved
October 9, 2024 · 14:13 BST
Payments with AMEX cards should now be working again.
The issue has now been resolved and you can keep taking AMEX payments as normal. Thanks for your patience.
Investigating
October 9, 2024 · 10:31 BST
Some AMEX payments are still declining - it’s taking longer than usual to fix but we remain in close contact with American Express to get the service working again.
Thank you for your patience.
Investigating
October 9, 2024 · 09:49 BST
Some AMEX payments are still declining.
American Express has identified a service disruption in their network and they are working on it. Sorry for the continued delay.
Issue
October 9, 2024 · 09:10 BST
Sorry, some payments via AMEX cards are currently declining.
We’re working on it urgently to get everything back up and running. Sorry for the inconvenience.
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