Transaction Visibility Delay

Degraded performance Dojo UK Dojo for Business App Dojo Ireland Dojo for Business App Dojo Spain Dojo for Business App Dojo Italy Dojo for Business App
2025-09-16 20:15 BST · 7 hours, 59 minutes

Updates

Investigating

We’re aware of an issue affecting some transactions processed between 17:25 and 17:56 today. These transactions may not currently be visible in your Dojo for Business app or on your terminal’s transaction list.

Our engineering team is working to correct this. We’ll provide an update as soon as all transactions are fully visible and the issue is resolved.

Please note, this does not affect your settlements. They are expected to be received as normal.

We’re sorry for the inconvenience this may cause and appreciate your patience.

September 16, 2025 · 20:15 BST

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