Payment Processing Issues on Dojo Duo & Dojo Pocket Terminals

The fix has been applied, and payment processing is now fully restored across all affected devices.

We apologise for the inconvenience caused and thank you for your patience.

Work to deploy the fix is currently ongoing to restore full payment processing on all affected devices as quickly as possible.

If your business has Dojo Go devices available, please continue to use them as a temporary alternative.

We have identified the issue affecting Dojo Duo and Dojo Pocket devices. Our teams are actively deploying a fix to restore full payment processing as quickly as possible.

We are currently investigating reports of payment transaction failures affecting merchants using Dojo Duo and Dojo Pocket terminals.

If your business has Dojo Go devices available, please use them as a temporary alternative to process payments.