Roaming issue with Vodafone UK data network

Vodafone UK have advised the issue has been resolved, and our network monitoring is showing service levels returning to normal. We will continue to monitor the Vodafone network during the coming period.

If you continue to experience the error, we advise restarting your card machine to refresh the network connection. If this doesn’t resolve the issue, please get in touch with our Customer Services team.

Thank you for your patience.

We have been made aware of a roaming issue with Vodafone UK that is causing some card machines connected to 4G, 3G and 2G data networks to fail with error: “Unable to Resync Account“.

You can resolve this by changing networks, or switching to Wi-Fi (where possible), or by restarting your card machine.

Vodafone UK is investigating this issue and we will share an update when available.

Thank you for your patience at this time.