Investigating - Some payments on the 30th June between 16:30 - 18:00 are not syncing with the transaction history in your Dojo account. These payments have been processed but are just taking time to sync with your history. Our team is currently working on a fix.
Jul 1, 09:53 BST

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Please note, disruptions impacting a small amount of customers may not be reflected here. For tips, troubleshooting and to contact us, visit https://support.dojo.tech

Card machines Operational
Online payments Operational
Transfers Operational
Dojo app and account Degraded Performance
Billing Operational
Integrations Operational
Customer support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 2, 2022

No incidents reported today.

Jul 1, 2022

Unresolved incident: Transactions missing in Dojo transactions history.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - This incident has been resolved.
Jun 24, 08:42 BST
Investigating - We’re aware of an issue impacting the Dojo app. Some customers may notice that the status of todays transfer hasn't updated.

Our team is working to resolve this as quickly as possible and we'll update you once we know more.

Thanks for your patience.

Jun 23, 10:19 BST
Jun 23, 2022
Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.