As of 29th April 2025, the external power grid issue affecting electricity delivery in some European countries, particularly Spain, has largely been resolved.

We’re pleased to report that Dojo services remained unaffected throughout this event.

Our teams will continue to monitor the situation closely and provide further updates if necessary.

Vodafone UK have advised the issue has been resolved, and our network monitoring is showing service levels returning to normal. We will continue to monitor the Vodafone network during the coming period.

If you continue to experience the error, we advise restarting your card machine to refresh the network connection. If this doesn’t resolve the issue, please get in touch with our Customer Services team.

Thank you for your patience.

Some customers using RMS via the Safari browser may be experiencing a continuous message advising “new update available”.

If you are experience this, please try clearing your browser’s cookies and cache (via the settings menu) and then restarting RMS.

Alternatively, you can use a different browser such as Chrome.

Should you continue to receive the message, please contact our Customer Services team.

Dojo remains unaffected by an external issue that has caused global IT outages. You can still take payments and bookings as usual.